The P1AN Difference
What is P1AN?
P1AN was originally conceived as a way to help fund the UKSN community. Everything you buy aids the network in some way! From helping contribute to the UKSN yearly camp to aiding subsidise activities and training for members.
By purchasing from P1AN you are making a difference to the entire UKSN community and supporting a small independent UK company.
The P1AN Difference: Committed to Providing a Service Like no Other
As well as us contributing profits to the UKSN community, we are a business like no other. Lets take a look at what else we offer:
- TRIED AND TESTED: We try and test everything we sell. We are committed to only offering products that we trust and will use in the 'field' ourselves.
- QUALITY GUARANTEED: If you are unhappy with a products performance, quality or value drop us a message - give us that important feedback. We will happily offer a variety of solutions including product replacement to collection and refund within 14 day of receiving your order. Just be sure to keep your packaging!
- WORLD CLASS CUSTOMER SERVICE: With a small UK based customer service team we offer near immediate assistance with any problems with your order or any products purchased from P1AN. Simply drop us a message and we will be in touch within 24 hours with a resolution.
- WARRANTY: Unlike most retailers we wont fob you off making you deal with the manufacturer. You bought the product from us - Not them. We will deal with everything on your behalf. Piece of mind like no other!
- P1AN REWARDS: We may send little tokens of our appreciation with your order! Keep an eye out...
- SUPPORTING UK BASED BUSINESSES: We try to support UK based businesses by purchasing products and services direct where possible.
ECO-FRIENDLY PACKAGING: Protecting the environment is something we are committed to. We use Paypal's 100% recycled cardboard boxes which are 100% recyclable. In addition to this we use eco-friendly tape which is also recyclable.
- PAID UKSN MEMBERS: For our paid SN1 Community members we also offer extended warranty on everything in store and 10% discount off everything* we sell - Including reduced or sale items!
No Stock, No Worries
If we don't have a product in stock or you are looking for something in particular that we don't sell - drop us a message. We can source a variety of things at fantastic prices.
Warranty is very important, and something that you should consider when buying from any retailer. Great warranty and high quality customer service make a whole world of difference if things go wrong.
- 12 months: For all purchases we offer a standard 12 month warranty.
- 16 months: For paid UKSN members we offer an upgraded 16 month warranty.
FREE DELIVERY WHEN YOU SPEND OVER £75
When you spend over £75 in a single transaction you will receive FREE DELIVERY. This is simply a way of P1AN saying thank you for your support
Terms and Conditions
- Mainland UK only.
- To qualify you need to spend over £75.
> All of our products are shipped securely via MY HERMES or ROYAL MAIL.
> As a small family run business and the part time nature of the store, things can take a little longer than you are used to. With this said, if things do go wrong and your order gets 'eaten by the delivery driver' we aim to rectify within a couple of days.
If you do need something shipping urgently, drop us a message and let us know. We will do our utmost to get it dispatched as fast as we can.
Q: How do the profits from P1AN help the UKSN Community?
A: P1AN transfers 100% of the profits made from selling UKSN branded merchandise to a dedicated UKSN account. This is then used to cover UKSN's operation and to run community projects.
Q: How can i sign up for paid membership to the UKSN and get 10% discount on everything in store?
A: Sign up as a paid member by joining one of our yearly or monthly MEMBERSHIP packages.
Q: I have noticed the UV-5R radios are a little more expensive than else where. What am i actually getting for my money?
A: You are buying a radio that has been hand tested and programmed in the UK. You can even utilise our radio licence for set channels if you are paid member on an Advanced or Ultimate tier. Here at P1AN we source all of our radios from a UK importer which is very important for warranty purposes.
By purchasing from the far east you are likely to encounter:
- Importing costs
- Have no warranty
- You will need to programming the unit manually
- You need a licence to operate
From our experience the radios are fantastic but batches can vary in quality. We take the risk so you don't have to.
Q: Who do i contact if i have an issue or require more information?
A: If you need to contact us for any reason please visit the Contact us section or click the chat icon.